Frends Beauty Supply recommends all shipments be shipped through FedEx simply for tracking convenience and more accurate arrival time. All shipments being shipped to “PO Boxes” must ship through the Post Office. FedEx does not deliver to PO Boxes. Any orders shipped through the USPS will not be insured. The USPS has failed to reimburse any claims we have submitted for packages that have been either lost, stolen, and/or damaged. Requesting any orders to be shipped through the USPS is at the customers own risk. If you wish to have your package insured with a convenient trackable service, please select FedEx as your choice of delivery. We only offer the USPS service to offer competitive shipping rates.
If you have your own FedEx account number, and wish to bill the shipping of your order on our website to your own FedEx account, please feel free to choose the shipping option "Bill To Your Own FedEx Account Number". By doing so, the shipping total on our website will show a "zero" balance. In addition, please list your 9 digit FedEx account number in the "Customer Notes" along with if it should be billed to the Recipient or 3rd Party.
***If you choose this shipping method and do not have a FedEx Account number, your order will not ship out until you call with either a form of payment for the shipping value or with your FedEx Account number. If you wish to cancel your order due to the fact that this shipping option isn't complimentary, you will be refunded the amount of your order minus the 6% procerssing fee. The processing fee is a 3% fee we pay for processing Visa, Master Card, Discover, and/or AmEx for the original charge of the transaction. The other 3% is for the processing fee we will pay to refund the card. If a customer chooses the "Bill To "Recipients" FedEx Account Number" and doesn't have a FedEx Account number, this will be an error on the customers part and not on Frends Beauty Supply for simply agreeing to the Terms And Conditions where the policy is clearly stated.
Hazardous Materials are any products that are either flammable or combustible products, which means that item can either catch on fire, explode or both. Also, any item containing “Alcohol” is also classified as Hazardous Materials. The following is a brief list of what products we carry that are classified as “Hazardous Materials” that are frequent sellers.
Any items that are classified Hazardous Materials can be shipped, but an added “$50.00 HAZMAT Charge” will apply per package shipped out if shipped by air (Express). This is not a Frends charge, it is a required FedEx charge that is a mandatory charge for any flammable goods transported by air and not ground.Any ground shipments containing any Hazardous Materials will not be charged any additional HAZMAT fee. To avoid paying any additional "HAZMAT" fees, you might want to consider ordering anything hazardous within enough time to recieve your package via "Ground." Please look over the map below to help give an estimate of about how soon you would need to order in advance to recieve a Ground package within the time needed.
Terms and Conditions
All design, text, graphics, logos, button icons, images, audio and video clips, the selection and arrangement thereof, and all software on the Sites is Copyright (c) 2006-2011 Frends Beauty Supply, Inc., ALL RIGHTS RESERVED. The compilation (meaning the collection, arrangement and assembly) of all content on the Sites is the exclusive property of Frends Beauty Supply, Inc. and protected by
U.S. and international copyright laws. All software used on the Sites is the property of Frends Beauty Supply , Inc. or its software suppliers and is protected by
U.S. and international copyright laws. Permission is granted to electronically copy and to print in hard copy portions of the Sites for the sole purpose of placing an order with Frends Beauty Supply, Inc., using the Interactive Services or using the Sites as a shopping resource. Any other use of materials on the Sites - including reproduction for purposes other than those permitted above, modification, distribution, republishing, transmission, display or performance - without the prior written permission of Frends Beauty Supply, Inc. is strictly prohibited.
FrendsBeautySupply.com, FrendsBeautySupplyonline.com and all page headers, custom graphics and button icons are service marks, trademarks, and/or trade dress of Frends Beauty Supply, Inc. and may not be used in connection with any product or service that is not offered by Frends Beauty Supply, Inc. in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Frends Beauty Supply, Inc. All other trademarks, product names and company names or logos cited herein are the property of their respective owners., Inc products displayed on the Sites may be available in select Frends Beauty Supply, Inc. retail stores in the
U.S. and certain foreign markets. All prices displayed on the Sites are quoted in U.S. Dollars and are valid and effective only in the
U.S. If any minor uses any goods or product from Frends Beauty Supply, Inc. it should be only after the legal or parental guardian has discussed the product with the minor's doctor. Reference to any products, services, processes or other information by trade name, trademark, manufacturer, supplier, or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by Frends Beauty Supply, Inc.
All material and information presented by Frends Beauty Supply, Inc. is intended to be used for personal educational or informational purposes only. The statements made about products have not been evaluated by the U.S. Food and Drug Administration and the results reported, if any, may not necessarily occur in all individuals. The statements and products are not intended to diagnose, treat, cure or prevent any condition or disease. All products should be used strictly in accordance with their instructions, precautions and guidelines. You should always check the ingredients for products to avoid potential allergic reactions. Use of the Sites is not meant to serve as a substitute for professional medical advice: these Sites are solely online stores for specialty beauty products. Please consult with your own physician or health care practitioner regarding the use of any goods, products or information received from the Sites before using or relying on them. Your physician or health care practitioner should address any and all medical questions, concerns and decisions regarding the possible treatment of any medical condition. Frends Beauty Supply, Inc. does not give or intend to give any answers to medical related questions and these Sites do not replace any medical professional or medical resource. Frends Beauty Supply, Inc. does not represent itself as a physician nor is this implied. No prescription medications or medical treatments are intentionally provided on the Sites. IF YOU ARE IN NEED OF MEDICAL ATTENTION, CALL 911 OR YOUR PHYSICIAN IMMEDIATELY.
While Frends Beauty Supply, Inc. has tried to accurately display the colors of products, the actual colors you see will depend on your monitor and may not be accurate.
Responsibility for your Content
You are solely responsible for all content that you upload, post, email or otherwise transmit via or to the Sites, through our Interactive Services or otherwise, including the submission of product ratings and reviews and all other data, profile information, documents, text, software, applications, music, sound, photographs, graphics, video, messages, Frends Beauty Supply, Inc. is not liable for any statements, representations, or Content provided by its users in any public forum on the Sites or any Third Party Site, including without limitation through the Interactive Services. Any Content, if displayed, is displayed for entertainment and informational purposes only. More generally, Content posted via or on the Sites or any Third Party Site, including through the Interactive Services, is not controlled by Frends Beauty Supply, Inc. Frends Beauty Supply, Inc. cannot guarantee the accuracy, integrity or quality of such Content. You understand that by using the Interactive Services, you may, Inc. be liable in any way for any Content, including, but not limited to, for (i) any errors or omissions in any Content; or (ii) any loss or damage (including, without limitation, personal injury or property damage) of any kind incurred as a result of the use of any Content posted, emailed or otherwise transmitted via or to the Sites or through the Interactive Services.
You agree not to circumvent, disable or otherwise interfere with security-related features of the Site or features that prevent or restrict use of any Content or enforce limitations on use of the Site or the Content therein. You may not interfere with or disrupt the Sites, or servers or networks connected to the Sites, or disobey any requirements, procedures, policies or regulations of networks connected to the Sites, including by using any device, software or routine to bypass robot exclusion headers. Frends Beauty Supply, Inc. reserves all rights not expressly granted in and to the Content. When using the Interactive Services, you may not disrupt the normal flow of dialogue, cause a screen to "scroll" faster than other users are able to type, or otherwise act in a manner that negatively affects other users' ability to engage in real time exchanges.
By submitting Content to Frends Beauty Supply, Inc. you represent and warrant that:
" you understand you are participating in a public forum and that your Content will be available to all other users of the Sites, the Interactive Services and potentially Third Party Sites;
" all "moral rights" that you may have in such Content have been voluntarily waived by you and you do not require that any personally identifying information be used in connection with the Content that you submit, or any derivative works of or upgrades or updates thereto;
" all Content that you post is accurate;
You also represent and warrant that any Content you submit:
" is not false, inaccurate or misleading;
" does not harm minors;
" does not infringe any copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy of any person or entity;
" does not violate any obligations you may have with respect to such Content under any law or under contractual or fiduciary relationships (such as, but not limited to, inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
" does not violate any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
" is not, or would not reasonably be considered to be, unlawful, harmful, defamatory, libelous, vulgar, obscene, invasive of another's privacy, hateful, racially or religiously biased or offensive, abusive, tortious, threatening or harassing to any individual, partnership or corporation;
" is not submitted for compensation or other consideration from any third party; " does not include any information that references other websites, addresses, email addresses, contact information or phone numbers;
" is not unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation; and
" does not contain any computer viruses, worms or other potentially damaging computer programs or files.
Frends Beauty Supply, Inc. does not endorse any Content or any opinion, recommendation or advice expressed therein, and Frends Beauty Supply, Inc. disclaims all liability with respect to the Content.
If your Content includes ideas, suggestions, documents or proposals to Frends Beauty Supply, Inc. through the Interactive Services, (a) such Content is not confidential or proprietary and Frends Beauty Supply, Inc. has no obligation of confidentiality, express or implied, with respect thereto; (b) Frends Beauty Supply, Inc. may have something similar to that Content already under consideration or development; and (c) you are not entitled to compensation, payment or reimbursement of any kind for such Content from Frends Beauty Supply, Inc. under any circumstances unless you are otherwise notified by Frends Beauty Supply, Inc. in writing.
Guidelines for Interactive Services
We want to know what you think of the products you've tried, bought, know and love and we encourage you to use our Interactive Services. When writing a review for the RR Service, posing a question on the Q&A Service or participating on Facebook or Twitter, please consider the following guidelines:
“Focus on the product and your individual experience using it;
“Provide details about why you like or dislike a product; and
You may not use our Interactive Services to impersonate any person or entity, including, without limitation, any Frends Beauty Supply, Inc. official, forum leader, guide or host, or to falsely state or otherwise misrepresent your affiliation with a person or entity. You may not use the Interactive Services to collect or store personal data about other users.
Third Party Content and Third Party Sites
Frends Beauty Supply, Inc. may provide content of third parties ("Third Party Content") or links to Third Party Sites as a service to those interested in this information. Frends Beauty Supply, Inc. does not monitor, approve or have any control over any Third Party Content or the Third Party Sites and the inclusion of links to Third Party Content or Third Party Sites does not imply any association or relationship between Frends Beauty Supply, Inc. and such third party. Frends Beauty Supply does not guarantee, endorse or adopt the accuracy or completeness of any Third Party Content or any Third Party Site. Frends Beauty Supply, Inc. is not responsible for updating or reviewing Third Party Content or Third Party Sites. You use Third Party Content and Third Party Sites at your own risk. Third Party Content, including comments from third party users submitted to Frends Beauty Supply, Inc. through the Interactive Services, do not necessarily reflect the views of Frends Beauty Supply, Inc.
If you access the Sites via your mobile phone (through an iPhone application, for example), we do not currently charge for this access. Please be aware that your carrier's normal rates and fees, such as text messaging fees or data charges, will still apply.
Modification of Content
Reservation of Rights
Frends Beauty Supply, Inc. IS PROVIDING THE SITES, THEIR CONTENTS AND THE INTERACTIVE SERVICES ON AN "AS-IS" BASIS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE OPERATION OF THE SITES OR INTERACTIVE SERVICES, THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS, INCLUDED ON THE SITES OR AS PART OF THE INTERACTIVE SERVICES. TO THE FULLEST EXTENT PERMITTED BY LAW, Frends Beauty Supply, Inc. DISCLAIMS ALL SUCH REPRESENTATIONS AND WARRANTIES, INCLUDING FOR EXAMPLE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, Frends Beauty Supply, Inc. DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THE SITES OR THE INTERACTIVE SERVICES IS ACCURATE, COMPLETE OR CURRENT. Price and availability information is subject to change without notice.
Frends Beauty Supply, Inc. WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE SITES OR THE INTERACTIVE SERVICES. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, LOSS OF DATA, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES.
The Sites and Interactive Services are created and controlled by Frends Beauty Supply, Inc. in the State of
U.S.A. As such, the laws of the State of
Frends Beauty Supply, Inc.
5720 Laurel Canyon Blvd
If you believe your work or content has been copied and posted to the Sites in a way that constitutes copyright infringement, please provide Frends Beauty Supply, Inc. designated copyright agent the following written information in accordance with the Digital Millennium Copyright Act (the "DMCA"):
* An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
* A description of the copyrighted work that you claim has been infringed upon;
* A description of where the material that you claim is infringing is located on the Sites;
* A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
* Your name, address, telephone number and email address (if available); and
* A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner's behalf.
Fraud Protection Program
As part of our order processing procedures, we screen all received orders for fraud or other types of unauthorized or illegal activity. We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. If such is the case, we may reject your order or our Customer Service department may call you at the phone number you provided (or use your email address) to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.
Any claim or dispute between you and Frends Beauty Supply, Inc. that arises in whole or in part from the Sites or the Interactive Services shall be decided exclusively by a court of competent jurisdiction located in
Los Angeles County,